Privacy Policy

Company Name : iiza
Registered Office : 2805, Laxman vihar phase-2 Gurgaon ( Haryana )
Manufacturing Facility : Nainital ( Uttarakhand )

At iiza, safeguarding your personal information is our top priority. This Privacy Policy outlines how we collect, process, store, and protect your information when you access or purchase from our website. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following categories of data:

• Personal Information : Full name, contact number, email address, billing and shipping address, and payment details.

• Transactional Information : Details of products purchased (including but not limited to pickles, pulses, walnuts, Ragi-based snacks, honey, herbal teas, spices, and multigrains), order history, and invoices.

• Technical Information : IP address, browser type, operating system, and browsing behavior on our website.

• Communication Records : Any correspondence via email, phone, or website forms.

2. Purpose of Collection

We use your data for the following purposes:

• To process, fulfill, and deliver your orders.

• To communicate with you regarding your orders, inquiries, or promotional offers.

• To enhance customer experience by improving our website, products, and services.

• To facilitate secure payments and prevent fraudulent activities.

• To comply with legal obligations and regulatory requirements.

3. Data Sharing & Disclosure

We respect your privacy and do not sell or rent personal data. However, we may disclose information under these circumstances:

• Service Providers : With logistics partners, payment gateways, and IT service providers who assist us in operating the business.

• Legal Compliance : When required by applicable laws, court orders, or government regulations.

• Business Transactions : In the event of a merger, acquisition, or corporate restructuring.

4. Data Security

We adopt industry-standard practices to protect personal data from unauthorized access, misuse, loss, or disclosure. While we strive for robust security, please note that no electronic transmission or storage system can be guaranteed 100% secure.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality.

• Personalize user experience.

• Analyze website traffic and trends.

You may disable cookies via browser settings, but some features may not function as intended.

6. Your Rights

As a user, you are entitled to:

• Request access to the personal data we hold about you.

• Request corrections or updates to your personal information.

• Request erasure of your personal data, subject to legal obligations.

• Opt out of marketing communications at any time.

• Withdraw previously given consent for data processing.

To exercise these rights, please contact us using the details provided below.

7. Policy Updates

We reserve the right to update this Privacy Policy at our discretion. All changes will be posted on this page with a revised "Effective Date." Continued use of our website after such updates constitutes your acceptance of the revised policy.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

iiza
Office Address : 2805, Laxman vihar phase-2 Gurgaon, Haryana, India
Manufacturing Facility : Nainital, Uttarakhand, India
Email : info@iiza.co.in
Phone : 9958067276 , 8076257424